Case Study

Axiom Logistics

Agentic routing and approvals system that removed bottlenecks across 14 regions.

Global Freight
42% faster approvals

Outcome

$18.4M revenue lift

Quantified Impact

Challenge

Routing approvals relied on manual reviews that slowed every shipment.

Strategy

Unified data sources and deployed AI approval agents with policy constraints.

Execution

  • Built a retrieval layer across shipment, risk, and pricing data.
  • Integrated approval agents with human escalation paths.
  • Instrumented monitoring for latency and decision quality.

Tech stack

Next.jsLangGraphSnowflakeVercel Edge

Results

  • 42% reduction in approval time
  • 31% fewer manual escalations
  • 99.9% uptime for routing services

Testimonial

"Muse rebuilt our approval backbone without disrupting operations."

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